Shipping policy
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Shipping Policy
We’re committed to delivering your order promptly and in great condition. Below are the details regarding our shipping process:
Shipping Methods & Rates
- We offer standard, expedited, and overnight shipping options. Shipping rates are calculated at checkout based on your location and selected shipping method.
- Free Shipping: We offer free standard shipping on orders over $70.
Processing Time
- Orders are processed and shipped within 1-2 business days. Please note that orders placed on weekends or holidays will be processed the next business day.
Delivery Times
- Standard Shipping: Typically arrives within 5-7 business days.
- Expedited Shipping: Typically arrives within 2-3 business days.
- Overnight Shipping: Delivered the next business day if ordered by [cut-off time].
Shipping Restrictions
- We currently ship to US, Canada, and Mexico.
- Some items may have shipping restrictions due to size, weight, or other factors.
Tracking Your Order
- Once your order ships, you will receive a tracking number via email to track your package. You can also check the status of your order by logging into your account.
Lost or Damaged Items
- If your order is lost or arrives damaged, please contact us within 7 days. We’ll assist you in resolving the issue, whether through a replacement or refund.
Customer Support
- For any shipping-related inquiries, please contact our customer service team at BlackFoxxHatCo@Gmail.com].
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